Transcript:

Most vendor solutions are single stack, meaning that they are constrained to one system and hierarchy. Aceyus solutions frees your business with omnichannel solutions for a myriad of platforms. Aceyus provides real-time analytics and improves customer interaction.  We gather, we summarize, and we integrate information. We get the data. Aceyus begins at the Vault, a secure database that houses and stores information on which is layered tools, reporting and dashboards in a single intuitive graphic user interface.

By implementing gamification through Aceyus dashboards, we offer users concise profiles, performance breakdowns, clear objectives and competitive comparisons. Supervisors are offered high level oversight team trends, objective management and tenure-based comparisons.

With so many ways to connect with customers, it’s a challenge to match all the information. Aceyus consolidates, supports and consults. Utilizing enterprise-level technology, Aceyus platform is extremely scalable with architecture options connecting the systems that matter most. It all follows the same model. Aceyus serves domestic and international business from big to small. We thrive in simplifying complex environments.

 

Related Posts

White Papers

VUE Product Sheet

With our newest cloud-based solution, Aceyus Visionary User Experience, or VUE, provides out-of-the-box reporting capabilities, with …

Videos

Intro To VUE by Aceyus

With the all-new Visionary User Experience (VUE) by Aceyus, contact center managers have all the data …

Blog

How AI Tools Enhance Customer Experience

At the core of digital transformation is customer experience. AI is transforming the customer experience, and the agent experience for that matter, at contact centers.

;