Case Studies

Learn more about how Aceyus has helped companies around the world get the technology they need to organize and optimize their contact-center management tools.

Aceyus helps companies harness the power of their customer data from any current or future source. This cross-channel view informs better business decisions at every touchpoint in a fluid customer journey, from agent performance to marketing campaigns, from in-store visits to eCommerce.

See how Aceyus has helped other companies like yours get the tools they need to implement structure, organize and track data, and improve the overall quality and performance of their customer service teams.



Aceyus Improves Contact Center Reporting for Large Web-based Travel Company

Learn how a global online travel company drastically improved the usability and flexibility of their contact center management by equipping themselves with the Aceyus Suite of Solutions.

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Aceyus Transfer Analysis Aids Major Wireless Carrier in Ongoing Quest to Maximize Customer Satisfaction

Find out how a competitive mobile carrier pulled ahead of the race and greatly improved customer service through the use of Aceyus call center management technology.

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Aceyus Delivers Dynamic Agent Targeting for Therapeutics Company

For this large therapeutics company, the key to providing excellent customer service begins in the contact center. Learn more about how partnering with Aceyus gave them the tools and support to direct their high call volume.  

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