At the core of the Aceyus Platform is the Vault, a central data repository that integrates data from any source, then manages it for efficient real-time and historical reporting & analytics.
Let’s Learn More About Gamifying Your Call Center. Gamification in call centers has become an increasingly …
Contact center managers often have questions about the value of their metrics. These include the following:
Customer experience (CX) analysts and marketers are increasingly likely to use customer journey analytics platforms to …
Low-code and no-code (LCNC) development platforms aren’t particularly new, but their usage has recently begun to …
Some may consider IVR (Interactive Voice Response) systems yesterday’s technology, but it is far from obsolete. …
In contact centers – as well as every other business – turnover is something we all …
Contact center agents need a variety of skills to be successful in today’s fast-paced business world, …
A good term to describe Aceyus: “Organic.” Hardly anything is mechanized here. We work with our …
Data Integration Promotes Efficiency through Visibility Aceyus designs robust data integration, reporting, and analytics solutions to …
Data Buried in Outdated Legacy Systems Risks Permanent Loss Data migration to the cloud will eventually …