February 12-February 15, 2017
Avaya ENGAGE 2017
We enjoyed connecting with the Avaya users that visited our booth. We spoke with many about the latest capabilities of the Aceyus Suite, including the recently released Director Gateway and Aceyus Connections modules. Above all, there was a lot of interest in our new strategic partnership with CafeX, which extends the capabilities of the Aceyus reporting platform to Supervisor Assist, CafeX's real-time agent coaching technology.