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Aceyus, Dell Lead Discussion of Omni-channel Analytics at Frost & Sullivan Executive MindXchange
Avaya ENGAGE 2017

Past Event

December 4th, 2016

Aceyus Appears on Worldwide Business with kathy ireland® to Discuss Customer Engagement Module

Fox Business Network, airing as sponsored programming

11:30am EST

Aceyus Vice President of Product Development, Ben Vesta, recently traveled to Los Angeles to film a featured segment on Worldwide Business with kathy ireland®. In his interview, Ben discusses company history, core values and the products that make up the Aceyus Suite. Viewers will get an inside look at the Aceyus Support and Development Lab, and solutions that unify contact center data from any source for faster, user-friendly reporting and analytics.

In the feature, Ben pays particular attention to Aceyus Connections, a customer engagement module that allows organizations to report on data from new channels as they’re adopted into the contact center. This is a huge help for enterprises whose customers are increasingly multi-modal and diverse in their choice of engagement channel, yet expect seamless and effective service experiences. Ben comments, “Today, you can email a business... You can click-to-chat... You can tweet... [Aceyus is] focused on bringing in [data] from all of those different sources, and provid[ing] real-time analytics in order to effectively engage with the customer.”

Aceyus is excited for this opportunity to share its successes and where it's headed in the future, providing powerful reporting that can fuel better customer experiences and streamlined customer journeys. Our segment on Worldwide Business with kathy ireland® will air on the following dates:

  • Fox Business Network as sponsored programming on December 4, 2016 at 11:30am ET
  • Bloomberg International on December 17, at 7:00am GMT
  • Bloomberg International on December 18, at 9:00am CST D.F.
  • Bloomberg International on December 18, at 2:30pm HKT.