Aceyus Delivers with Amazon Connect

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Bringing visibility to the data behind every customer experience.

With the ease of access to real-time events and understanding of trends, Aceyus analytics, reporting, and dashboards give your customer the understanding to elevate customer experiences. Aceyus solutions can be deployed to support "multiple domains" and can operate in cloud, on-premise, and hybrid models. Benefits include:

  • Dynamic Dashboards
  • Repeat Contacts
  • Transfer Analysis
  • Routing/Reskilling
  • Automation


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Aceyus Cloud Integrations: Amazon Connect


Key Factors

Keep the focus on the Customer Experience through increasing satisfaction, employee engagement, and bottom line profitability.

AWS Registered Technology Partner


Aceyus Reporting and Analytics integrates with Amazon Connect to deliver robust reporting, dashboards, and analytics for contact centers


Aceyus enables seamless transitions from legacy contact center environments to Amazon Connect


Aceyus consolidates and manages multi-vendor data from Amazon Connect Ecosystem Partners to present a “single pane of glass” view of contact center information


Aceyus can support immediate implementations of Amazon Connect and scale to the largest enterprise environments with tens of thousands of agents


Global Service Capabilities



Key Benefits




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Multi-Vendor / Platform reporting solution

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Infrastructure technology transitions

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Enables Customer Journey for all connected channels




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Premise, Cloud, or Hybrid Cloud Deployment models

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Deployment models for every sized customer

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Flexible platform

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