Aceyus was founded specifically to develop products for the Cisco UCCE / UCCX / Intelligent Contact Management (ICM) market that would make existing technology easier to use and more powerful for the companies that use it.

The company's founding partners average ten years of experience working at various levels with market leader Cisco’s Contact Center Software Suite. Two of the partners operated a consultancy business serving the call center market, and this expertise combined with the pursuit to develop products to serve the same client base were the impetus to establish Aceyus.

	CDR VAULT CDR Vault is a custom reporting tool that provides the unique functionality to drill down to a single call, showing its entire life (a.k.a. Cradle to Grave) – which may include the IVR port, agent extension, and call disposition. Learn more.
	REALDASH Aceyus' RealDash is a very powerful product that enables users to create, modify and share customized real-time screens displaying call center statistics. It is complete with a very simple and straightforward web-based user interface. Learn more.
	REALDIRECTOR RealDirector gives you a powerful way to enhance your contact center through the web, enabling faster and safer real time modifications to call routing, hours of operation, holidays and more. Learn more.
	SEAL SEAL (Site Emergency Agent Logoff) enables a resource management desk to remotely disconnect agents in an emergency, or who have accidentally remained logged in. Learn more.