Gatescope provides integtrated, real-time monitoring for your voice gateways.It allows you to

		Create Trunk and Network Trunk Groups for your voice gateway T1s which can be referenced in your pre- and post-routing ICM/UCCE scripts.
		See how many trunks are in use and in service in a real time report, as well as use this information in routing/scripting
		Configure thresholds for CPU and memory so that spikes in CPU or memory usage would effectively take the T1s on that gateway "out of production".
		Group inbound trunks from their long distance carrier(s), PBX tie lines, IVR trunks and other facilities via GateScope in order to provide unsurpassed survivability during a voice gateway or voice network outage.
		View the complete details of the gateway polls through reporting tool(s) of choice.

GateScope Features

01 Gateway Monitoring
At configurable intervals, GateScope monitors each designated gateway, polling for the status of the device itself, the CPU utilization, memory utilization, the D channel status of each T1 and the summary of B channel activity and status. Active/Active redundant servers are possible for each data center location providing seamless transition of the application in the event of a hardware failure.

02 ICM/UCCE Communication
As GateScope is constantly monitoring the gateways, it is also communicating with ICM or UCCE through a PIM process on a dedicated Peripheral Gateway (PG). Redundant PG pairs allow for automatic failover from one GateScope server to another in the event of hardware or network failures.

03 Call Routing Administration
GateScope provides the T1 status through configured ICM Trunk and Network Trunk Groups, giving Script Administrators the ability to create routing rules that are aware of the voice network?s status. This allows calls to be automatically re-routed to other facilities, network messaging to be played, or other customer friendly actions instead of dropped calls or dead air often experienced by overloaded gateways.

04 Flexibility
GateScope can monitor gateways connected to the PSTN, your ACD / UCCE deployment(s), even IVR Farms connected by VoIP trunking.

05 Deployment
Users can track and display any single point of real-time data over a period of time (from one minute to two hours). The display itself is completely customizable.

06 Reporting
The ICM / UCCE database will be populated with real time and historical data regarding the individual trunk groups through the standard AWDB database. GateScope can also provide detailed event logs to an additional database which will allow users to monitor the gateway alarms and alerts (and how they impact call routing) in real time through tools such as Aceyus 4.5.

For more information, download our comprehensive Gatescope product sheet.